About Customer Support Agents
The Customer Support Agents category is part of the AI Agents & Autonomous AI market map, tracking 31 companies building in this segment. The definitive AI agents market map for 2026. Coding agents, sales agents, customer support, workflow automation, and agent infrastructure — every company powering autonomous software, with funding data. Curated by Hartmann Capital's venture research team.
Companies in Customer Support Agents
- Decagon — Series B, $100M
- Sierra AI — Series B, $175M
- Intercom (Fin) — Series D, $240M
- Ada — Series C, $190M
- Forethought — Series C, $92M
- Teammates.ai
- Gmelius
- Wizr AI
- Agency — Series A, $20M
- ASAPP — Series C, $120M
- Automaise — Series A, $5.4M
- Brainfish — Pre-Seed, $6.4M
- Crescendo — Series C, $50M
- Cresta — Series D, $125M
- DevRev — Series A, $100M
- GigaML — Series A, $61M
- Gladly — Series E, $40M
- Gorgias — Series C, $29M
- Maven — Series B, $50M
- Notch — Seed, $15M
- Nurix — Series A, $27.5M
- Quack — Seed, $7M
- Rauda — Seed, $2.6M
- Sendbird — Series C, $100M
- Yellow.ai — Series C, $75M
- Bland — Series B, $56M
- Capacity — Series D, $155M
- Observe.AI — Series C, $214M
- Parloa — Series D, $560M
- PolyAI — Series D, $200M
- Regal — Series B, $106M
Frequently Asked Questions
- What companies are in the Customer Support Agents category?
- The Customer Support Agents category includes 31 companies: Decagon, Sierra AI, Intercom (Fin), Ada, Forethought, Teammates.ai, Gmelius, Wizr AI, Agency, ASAPP, Automaise, Brainfish, Crescendo, Cresta, DevRev, GigaML, Gladly, Gorgias, Maven, Notch, Nurix, Quack, Rauda, Sendbird, Yellow.ai, Bland, Capacity, Observe.AI, Parloa, PolyAI, Regal. This is part of the AI Agents & Autonomous AI market map maintained by Hartmann Capital.
- How many Customer Support Agents startups are tracked?
- Hartmann Capital tracks 31 companies in the Customer Support Agents segment of the AI Agents & Autonomous AI market map.
- What are the best funded Customer Support Agents companies?
- Top funded companies in Customer Support Agents include Parloa ($560M), Intercom (Fin) ($240M), Observe.AI ($214M), PolyAI ($200M), Ada ($190M). Browse the full list in the AI Agents & Autonomous AI market map.
- How can I submit my startup?
- You can submit your startup for inclusion by visiting the submission page. Submissions are reviewed by Hartmann Capital's research team.
Other Categories in AI Agents & Autonomous AI
Coding AgentsAgent Platforms & BuildersAgent Frameworks & InfrastructureEnterprise Workflow AgentsBrowser & Computer Use AgentsSales & GTM AgentsResearch & Knowledge AgentsAgent Observability & SecurityVertical Industry AgentsHR & Recruiting AgentsMarket Research & Intelligence AgentsData Analytics & BI AgentsWorkflow Automation AgentsProductivity & Personal AssistantsFinancial Services & Insurance AgentsRetail & Hospitality AgentsIndustrials Agents